1. Does CASCO insurance cover the risk of vehicle theft?

 Risks covered by CASCO insurance include theft, robbery, car hijack or stealing of vehicle components or parts; any damage caused by theft, robbery, hijack or attempted theft, robbery, car hijack or stealing of vehicle components or parts, insured equipment or additional equipment and accessories if they are insured under the contract.

 2. How long does the insured event acknowledgment period last?

 Within 5 business days upon receipt of all documents confirming the insured event (if their submission is required), the driving license if needed, registration certificate and switch key, the insurer decides upon acknowledgment or non-acknowledgment of the insured event and issues a decision that shall be communicated to the insured by the insurer at request of the former.

 3. What is the amount of franchise in case of total vehicle destruction?

 In case of total vehicle destruction/loss or theft, robbery or hijack the amount of deductible franchise shall make up 10% of the insured amount specified in the insurance contract.

 4. Does partial damage of the vehicle influence the amount of franchise?

 In case of partial damage of the vehicle, including supplementary equipment, upon occurrence of risks included in the contact through the fault of the insured, the franchise shall not be deducted from the amount of damage.

 5. What is the procedure of the damaged vehicle examination?

 Examination of the vehicle shall be made only upon submission of documents issued by competent authorities confirming insurance event occurrence. Examination of the damaged vehicle shall be made by the insurer’s representative in the presence of the insured and the party at fault, if any.

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